Start your journey

We’ve designed a straightforward process to make accessing our support as seamless as possible!

Reach out! Fill out the referral form below with some basic information.

Consultation: Our Family Support Coordinator will be in touch within 24hours to learn more about your family’s specific needs, discuss how we can best support you, and guide you through the tailored services we offer.

Tailored plan: Together, we’ll create a personalised support plan that’s uniquely designed around what matters most to you, whether that’s emotional well-being, practical help, or specialised care.

Access our services: Once you’re ready, you and your family can access the full range of support we offer, all completely free of charge.

Ready to start your journey with The Joshua Tree?

The best way to get in touch is by completing the form below. A member of our team will aim to get back to you by the next working day.

If you have difficulty completing this form, please contact familysupport@thejoshuatree.org.uk or to speak to us call us on 01606331858

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Service you’re interested in...*

What to expect when visiting us

Visiting The Joshua Tree should feel like stepping into a space where you and your family feel safe, supported, and cared for, a home from home!

A warm welcome

When you arrive, you’ll be warmly welcomed by our team at reception. We’ll give you a brief orientation to help you settle in, showing you around our play areas, quiet rooms, and where to find refreshments.

To help ease any first-visit nerves, you can watch our walkthrough videos of the centres and familiarise yourself before you arrive.

Cheshire centreNorth Wales centre

We offer wheelchair access, sensory-friendly areas, and support tailored to a wide range of needs.

For any questions, contact our friendly staff, or see our frequently asked questions.

Are you a professional referring a family?

You can find more information and complete a professional referral form for a family you support here.